Want an actual person to answer when you have a question?

Our Customer Support Ph.D.s are experts in the fields of protein expression, gene synthesis and the voodoo of cloning; and your partner for accurate and innovative solutions.

DNA2.0 Support Scientists are available to discuss cloning strategies, gene design constraints, bioinformatics analyses and various molecular biology/biotechnology concerns. Everyone in the team has extensive experience in molecular biology or a related discipline.

Email Support

Always available, and we generally reply within a few hours.
info@DNA20.com

Telephone support

Corporate Headquarters (Newark, California)
Available 8:00AM – 6:00PM PST.
Toll Free Phone: 1 877 DNA TOGO (877 362 8646)
Tel: +1 650 853 8347
Fax: +1 650 618 2697

European Office (Basel, Switzerland)
Available 8:00AM – 6:00PM CET.
Tel: +41 (0)61 262 0212

Online Chat

Available most US business days.
Click here to chat.

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Additional contact info

Customer Service – info@DNA20.com
Human Resources – hr@DNA20.com
Public Relations – corpcom@DNA20.com
Marketing, Trademarks, Privacy Policy, and Communications – communications@DNA20.com
Accounting – ar@DNA20.com
Tech Support (website, Gene Designer, DNA Atlas) – support@DNA20.com

Corporate Headquarters

37950 Central Court
Newark, CA 94560
USA

Phone: +1 650 853 8347

Toll Free: +1 877 DNA TOGO

Fax: +1 650 618 2697

info@DNA20.com

Driving Directions

From San Jose Airport:
Take I-880-North. Take Exit 17 for Mowry Avenue. Turn Left onto Mowry Avenue. Turn Right onto Cherry Street. Turn Left onto Central Avenue. Turn Right onto Central Court and arrive at 37950 Central Court on your right.

From San Francisco Airport:
Take US-101-South. Take Exit 406 onto CA-84-E for Marsh Road and the Dumbarton Bridge. Turn Left onto Marsh Road. Turn Right onto Bayfront Expressway. Proceed across the Dumbarton Bridge. Take Exit 36 for Thornton Avenue. Turn Right onto Thornton Avenue. Turn Right onto Willow Street. Turn Left onto Central Avenue. Turn Left onto Central Court and arrive at 37950 Central Court on your right.

From Oakland Airport:
Take I-880-South. Take Exit 19 for Thornton Avenue/CA-84-E. Turn Right onto Thornton Avenue. Turn Left onto Newark Blvd. Continue onto Central Avenue. Turn Right onto Central Court and arrive at 37950 Central Court on your right.

DNA2.0 European Office

Basel, Switzerland

Phone: +41 (0)61 262 0212
info@DNA20.com

Japan (Non-exclusive Distributor):

Customers have the convenience and choice to order directly from DNA2.0 or to use CosmoBio for orders and sales support.

Cosmo Bio Co., Ltd.
www.cosmobio.co.jp
mail@cosmobio.co.jp
Phone: +81-03-5632-9610
Fax: +81-03-5632-9619