Want an actual person to answer when you have a question?
Our Customer Support Ph.D.s are experts in the fields of protein expression, gene synthesis and the voodoo of cloning; and your partner for accurate and innovative solutions.
DNA2.0 Support Scientists are available to discuss cloning strategies, gene design constraints, bioinformatics analyses and various molecular biology/biotechnology concerns. Everyone in the team has extensive experience in molecular biology or a related discipline.
Email SupportAlways available, and we generally reply within a few hours.
Telephone supportAvailable from 8:00AM to 6:00PM PST.
Toll Free Phone: 1 877 DNA TOGO (877 362 8646)
Tel: +1 408 520 2429
Fax: +1 650 618 2697
Online ChatAvailable most US business days.
Click here to chat.
Additional contact infoCustomer Service – info@DNA20.com
Human Resources – hr@DNA20.com
Public Relations – corpcom@DNA20.com
Marketing, Trademarks and Communications – communications@DNA20.com
Tech Support (website, Gene Designer) – support@DNA20.com
1140 O’Brien Drive, Suite A
Menlo Park, CA 94025
Phone: +1 408 520 2429
Toll Free: +1 877 DNA TOGO
Fax: +1 650 618 2697
From San Jose Airport:
Take US-101-North. Exit Willow Road East (Exit 404A). Turn Right onto O’Brien Drive, and arrive at 1140 O’Brien on your right.
From San Francisco Airport:
Take US-101-South. Exit Willow Road East (Exit 404A). Turn Right onto O’Brien Drive, and arrive at 1140 O’Brien on your right.
From Oakland Airport:
Take I-880-South. Take Dumbarton Bridge Exit – CA-84-West (Exit 21). Cross Dumbarton Bridge and take first Left onto University Ave. Turn Right onto O’Brien Drive, and arrive at 1140 O’Brien on your left.
Japan (Non-exclusive Distributor):Customers have the convenience and choice to order directly from DNA2.0 or to use CosmoBio for orders and sales support.
Europe (Non-exclusive Distributor):Customers have the convenience and choice to order directly from DNA2.0 or to use Cambridge Bioscience for orders and sales support.
Cambridge Bioscience, Ltd.